Software Solutions



Our Software Solutions team is the analytical engine for the global energy transition, acting as the glue between our clients, developers, and other internal/external stakeholders to manage the software strategy, product operations, and overall customer success. Broken into three teams—Product, Data Science, and Customer Success—they work with clients to gauge users’ requirements and identify pain points in the user experience by providing demo, delivering advisory-style projects, and answering user/support questions about our software.

Entrepreneurial, optimistic, and inquisitive problem solvers who want to build seamlessly integrated cloud-based software, democratise energy analysis, and leverage the power of software and data to facilitate the global energy transition would fit in well. Complex stakeholder management, working with development teams, product and project management, automation and pipelines, and customer support are all skills up for grabs on the Software Solutions team!

Joanna Szulc

Product Data Analyst, Oxford

Describe your key responsibilities.
As part of team Origin, I focus on improving our power market modelling software and supporting internal and external clients in using it. Depending on the day, my responsibilities may include cross-team coordination, user interviews, gathering product requirements, automating internal processes, or aiding our clients in using the software. The support varies greatly from client to client, but I often help them analyse their market scenarios, provide additional data from the backend and create bespoke scenarios as base cases for their projects, and occasionally run onboarding workshops for new users.

What is the highlight of your role?
Every project brings new challenges and allows me to see our work from multiple points of view—from the practical needs of our clients all the way to the technical details of robust software development. Working as glue between the teams provides ample opportunities to understand the 'why' behind our solutions and collaborate with many wonderful teams across the whole company.


What's the best thing about your team?
It's a wonderfully collaborative group! We help each other, share our knowledge, and challenge ourselves to keep up the good work.


Reflect on what you like most about working at Aurora.
The scale and breadth of Aurora's influence on the energy transition is amazing—there is no better place to learn about power markets and hopefully nudge it in the right direction with our analytical insights.
 

If you could capture the essence of Aurora in a word, what would it be? Ambitious—During my time at Aurora, I've seen it grow at a staggering speed, and I don't think the company has ever shied away from a challenge.
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